Safety critical knowledge management and decision
support applications
Keywords: consultancy, safety critical knowledge management and decision
support applications and processes.
Product information
Nemesia is a knowledge management consulting company that was created in
1995. Nemesia has extensive experience in creating knowledge management
technologies and
processes for organisations working in safety critical environments,
including both emergency services and industrial companies
(chemical,
pharmaceutical, heavy industry).
Though the principles stay the same, traditional KM processes and
techniques require significant refinement before they can be applied to
safety-critical environments. In Nemesia's work with the fire service in
the UK (the RIMSAT project), we conceived a KM method and
tool based on case-based reasoning (CBR) and model-based reasoning (MBR)
for helping Incident Commanders better analyse critical incidents, learn
from their experiences, and share the lessons learned.
Furthermore, the RIMSAT system allows Incident Commanders to rapidly
retrieve relevant lessons during the critical incident, as the CBR search
is based on a highly detailed domain model and optimised by MBR.
In order to build RIMSAT in a way which would easily integrate with
current practice and the special constraints and requirements of fire
fighting, we performed extensive focus groups and ran a lengthy analysis of
the fire service. We also constructed a domain model from scratch based on
the language of the fire service.
It is our hope to use some of the knowledge acquired in these other
domains to create sound and safe KM methods and tools for the health care
industry.
Contact
details
NEMESIA
89-93 avenue Paul Vaillant Couturier
94 250 Gentilly
FRANCE
